Empower_Horizon_100x100_PNG

 

Privacy Policy

At Empower Horizon, we deeply value your privacy and are committed to safeguarding your personal information. We ensure that the data you provide to us through our website, www.empowerhorizon.org, and other channels is collected, stored, and used ethically and responsibly. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to protect it. It also explains your rights and choices regarding your personal data.
Confidentiality Commitment
We maintain strict confidentiality of all donors and contributors. We do not sell, trade, or exchange our mailing lists with any third-party organization or commercial entity. We respect your preferences regarding communication and honor your opt-out choices.Information We Collect & Its Use
We may collect your personal information directly from you, third-party sources, or automatically when you interact with our website and services. This data is used for purposes such as processing donations, issuing receipts, providing tax exemption certificates, sharing updates about our impact, responding to inquiries, and offering opportunities to support underprivileged communities.
Information we collect includes, but is not limited to:

  • Name, postal address, email address, phone number, and date of birth
  • Organization details (if applicable)
  • Payment information (credit/debit card details, bank details, billing information)
  • Login credentials for registered accounts
  • Communications and preferences related to our services
This data may be gathered through our website, phone calls, emails, events, or in-person interactions.Email Communications
When you subscribe to our newsletters or request email updates, we collect your email address to fulfill your request. You may also choose to provide additional contact details, such as your mailing address or phone number.Donations & Payment Security
When making a donation through our website, you may be required to provide personal and payment information. We use this data to process your contributions securely. Your contact details are retained to keep you informed about our initiatives and further donation opportunities.
All online transactions occur via a secure server using industry-standard Secure Socket Layer (SSL) encryption to ensure safe data transmission.Refunds & Cancellations
We process donations with the utmost care as per donor instructions. However, in the event of an erroneous transaction, we allow refund requests under the following conditions:
  • A written request must be submitted within 48 hours of the transaction.
  • The request must include proof of deduction and, if issued, the original donation receipt must be returned.
  • If a tax exemption certificate has already been issued, refunds cannot be processed.
  • Refunds are processed within 7 working days of approval.
Beyond this timeframe, we regret that refunds will not be possible.Surveys & Feedback
We may occasionally invite you to participate in surveys or provide feedback to help us improve our services. Your participation is voluntary, and we do not retain personal information unless explicitly provided by you.Cookies & Online Tracking
We use cookies and tracking tools to improve your browsing experience on our website. These may include:
  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Stored on your device to remember your preferences.
  • Third-Party Cookies: Used for analytics to improve website performance.
You can manage cookie preferences through your browser settings.Information Sharing
We do not sell or rent your personal information. However, we may share your data with trusted service providers who assist in processing donations, sending communications, and managing events. These partners are required to maintain the confidentiality and security of your information.
We may also disclose information:
  • If required by law or governmental authorities.
  • To prevent fraud, security threats, or potential harm.
  • In case of a merger, transfer, or sale of assets.
   External Links
   Our website may contain links to external sites. Empower Horizon is not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy           policies before sharing personal information. 
  Data Security Measures
We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or misuse. However, while we strive for complete security, we acknowledge that no online transmission is entirely foolproof.
You can recognize a secure connection when a lock icon appears in your browser and the URL changes from http to https. Intellectual Property & Copyright
All content on our website, including text, images, logos, and software, is the property of Empower Horizon and is protected by applicable copyright laws. Use of any content without permission is prohibited. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page, and we encourage you to review it periodically.Contact Us
For any queries, updates to your contact information, or to opt out of communications, please reach out to us at:
Empower Horizon
Your trust and support mean the world to us. Thank you for being part of Empower Horizon and helping create a brighter future